How To Fix /SMB/IMPORT_EXPORT039 - Could not import criteria due to metadata import lock

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/IMPORT_EXPORT -

• Message number: 039

• Message text: Could not import criteria due to metadata import lock

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/IMPORT_EXPORT039 - Could not import criteria due to metadata import lock ?

  The SAP error message /SMB/IMPORT_EXPORT039 indicates that there is a metadata import lock that is preventing the import of criteria. This typically occurs in the context of SAP BusinessObjects or SAP Analytics solutions when there are concurrent operations trying to access or modify the same metadata.
  Cause:
  
  Metadata Lock: The most common cause of this error is that another process is currently importing or exporting metadata, which creates a lock on the metadata. This can happen during scheduled jobs, manual imports/exports, or system maintenance activities.
  Concurrent Sessions: Multiple users or processes trying to perform metadata operations simultaneously can lead to this lock.
  System Configuration: Sometimes, system settings or configurations can lead to prolonged locks if not managed properly.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the current metadata operation to complete. Once the lock is released, you can attempt the import again.
  Check for Active Processes: Use the SAP system monitoring tools to check for any active metadata import/export processes. If you identify a process that is stuck or taking too long, you may need to terminate it.
  Restart Services: If the lock persists and you cannot identify the process holding it, consider restarting the relevant SAP services or the entire system if feasible. This can help clear any lingering locks.
  Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about the lock and the processes involved.
  Contact Support: If the issue continues and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates their knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for your specific version of the software to understand how metadata imports and locks are managed.
  Best Practices: Implement best practices for managing metadata operations, such as scheduling imports/exports during off-peak hours and ensuring that only one process is running at a time.
  
  By following these steps, you should be able to resolve the /SMB/IMPORT_EXPORT039 error and successfully import your criteria.