How To Fix /SMB/HELPER049 - Customizing-Request in /SMB/Q2P_REQ_ALT: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/HELPER -

  • Message number: 049

  • Message text: Customizing-Request in /SMB/Q2P_REQ_ALT: &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/HELPER049 - Customizing-Request in /SMB/Q2P_REQ_ALT: &1 ?

    The SAP error message /SMB/HELPER049 Customizing-Request in /SMB/Q2P_REQ_ALT: &1 typically indicates an issue related to a customizing request in the SAP system, particularly in the context of the SAP Business One or SAP Business ByDesign environments. This error can arise during various operations, such as when trying to transport or activate a customizing request.

    Cause:

    1. Missing or Incomplete Customizing Request: The customizing request referenced in the error message may not exist, or it may not have been fully completed or released.
    2. Authorization Issues: The user may not have the necessary authorizations to access or modify the customizing request.
    3. Transport Directory Issues: There may be issues with the transport directory or the transport management system that prevent the request from being processed.
    4. System Configuration Issues: There could be configuration issues within the SAP system that are causing the request to fail.

    Solution:

    1. Check the Customizing Request: Verify that the customizing request /SMB/Q2P_REQ_ALT: &1 exists and is correctly configured. You can do this by using transaction SE09 or SE10 to check the transport requests.
    2. Release the Request: If the request is incomplete, ensure that it is properly released. You may need to complete any missing tasks or objects associated with the request.
    3. Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify the customizing request. You may need to consult with your SAP security team.
    4. Review Transport Directory: Check the transport directory for any issues. Ensure that the transport paths are correctly set up and that there are no locks or errors in the transport management system.
    5. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
    6. System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on customizing requests and transport management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about your system configuration.

    By following these steps, you should be able to diagnose and resolve the error related to the customizing request in your SAP system.

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