How To Fix /SMB/HELPER002 - Client business type 'clean' is not supported in release &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/HELPER -

• Message number: 002

• Message text: Client business type 'clean' is not supported in release &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/HELPER002 - Client business type 'clean' is not supported in release &1 ?

  The SAP error message /SMB/HELPER002 Client business type 'clean' is not supported in release &1 typically indicates that the system is encountering a client business type that is not recognized or supported in the current version of the SAP system you are using. This error is often related to the SAP Business One or SAP Business ByDesign environments, where specific client configurations or business types are defined.
  Cause:
  
  Unsupported Business Type: The error suggests that the business type 'clean' is not defined or supported in the version of the SAP system you are using. This could be due to a mismatch between the client configuration and the system's capabilities.
  Version Compatibility: The error message includes a placeholder &1, which usually indicates the specific release version of the SAP system. If the business type was introduced in a later version, it would not be recognized in earlier versions.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that are causing it to not recognize the business type.
  
  Solution:
  
  Check Version Compatibility: Verify that you are using a version of SAP that supports the 'clean' business type. If you are on an older version, consider upgrading to a newer version that includes support for this business type.
  Review Configuration: Check the configuration settings in your SAP system to ensure that the business types are correctly defined and that there are no discrepancies.
  Consult Documentation: Refer to the official SAP documentation or release notes for your specific version to see if there are any changes or updates regarding business types.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration and help resolve the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on supported business types.
  Community Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can offer solutions.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.