How To Fix /SMB/FUNCTION_SWITCH023 - Can only be executed in customer systems.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/FUNCTION_SWITCH -

  • Message number: 023

  • Message text: Can only be executed in customer systems.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/FUNCTION_SWITCH023 - Can only be executed in customer systems. ?

    The SAP error message /SMB/FUNCTION_SWITCH023 Can only be executed in customer systems typically indicates that a certain function or configuration option is being attempted in a non-customer system, such as a development or quality assurance (QA) system. This error is part of the SAP Business Suite and is related to the configuration of specific functions that are intended to be executed only in customer environments.

    Cause:

    1. System Type: The function or configuration you are trying to execute is restricted to customer systems. This is a safeguard to prevent changes that could affect production environments from being made in non-production systems.
    2. Authorization Issues: The user executing the function may not have the necessary authorizations to perform the action in the current system type.
    3. Configuration Settings: The system may be configured in a way that restricts certain functions to customer systems only.

    Solution:

    1. Check System Type: Ensure that you are executing the function in the correct system type. If you are in a development or QA system, you may need to switch to a customer system (e.g., production) to execute the function.
    2. User Authorization: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to ensure that the user has the appropriate roles assigned.
    3. Consult Documentation: Review the SAP documentation or notes related to the specific function you are trying to execute. There may be additional prerequisites or steps required to enable the function in a customer system.
    4. Contact SAP Support: If you believe you are in the correct system and have the necessary authorizations, but still encounter the error, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
    • System Configuration: Review the configuration settings in your SAP system to ensure that they align with the intended use of the functions you are trying to access.
    • Testing in Development: If you are testing new functionalities, consider using a sandbox or a dedicated customer system for testing purposes.

    By following these steps, you should be able to address the error message and understand the limitations associated with executing certain functions in SAP systems.

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