How To Fix /SMB/FUNCTION_SWITCH006 - Action cancelled by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/FUNCTION_SWITCH -

  • Message number: 006

  • Message text: Action cancelled by user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/FUNCTION_SWITCH006 - Action cancelled by user ?

    The SAP error message /SMB/FUNCTION_SWITCH006 Action cancelled by user typically indicates that a user has manually canceled an action or process within the SAP system. This message is often encountered in the context of the SAP Business One or SAP Business ByDesign environments, where users may be prompted to confirm actions or decisions.

    Cause:

    1. User Intervention: The most common cause is that the user clicked "Cancel" or closed a dialog box that was prompting for confirmation or input.
    2. Timeout: In some cases, if a user does not respond to a prompt within a certain timeframe, the system may automatically cancel the action.
    3. System Configuration: Certain configurations or settings in the SAP system may lead to prompts that users can cancel.

    Solution:

    1. Re-attempt the Action: If the action was canceled unintentionally, simply re-initiate the process or action that was being performed.
    2. Check User Permissions: Ensure that the user has the necessary permissions to perform the action. Sometimes, lack of permissions can lead to prompts that users may not understand, leading them to cancel.
    3. Review System Logs: Check the system logs for any additional information or errors that may provide context for why the action was canceled.
    4. User Training: If users frequently cancel actions, consider providing additional training or documentation to help them understand the prompts and processes better.
    5. Consult SAP Support: If the issue persists or if there are underlying problems causing frequent cancellations, it may be beneficial to consult SAP support for further assistance.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific module you are using to understand the context of the error message.
    • Community Forums: SAP Community and other forums can be helpful to see if other users have encountered similar issues and how they resolved them.
    • System Configuration: Review the configuration settings in your SAP system to ensure they align with your business processes and user needs.

    If you continue to experience issues or if the error message appears in a different context, providing more details about the specific scenario may help in diagnosing the problem further.

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