How To Fix /SMB/CUSTOMIZING064 - Could not create workbench request for destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CUSTOMIZING -

• Message number: 064

• Message text: Could not create workbench request for destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CUSTOMIZING064 - Could not create workbench request for destination &1 ?

  The SAP error message /SMB/CUSTOMIZING064 Could not create workbench request for destination &1 typically occurs when there is an issue with the transport system in SAP, particularly when trying to create a workbench request for a specific destination. This can happen in various scenarios, such as during the transport of customizing settings or when trying to create a transport request for development objects.
  Causes:
  
  Transport Directory Issues: The transport directory may not be correctly configured or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to create transport requests.
  Transport Layer Configuration: The transport layer may not be properly set up or may be inactive.
  Destination Configuration: The destination specified in the error message may not be correctly configured in the system.
  System Lock: The system may be locked for transport activities, preventing the creation of new requests.
  Network Issues: There may be network issues affecting the connection to the transport directory or the target system.
  
  Solutions:
  
  Check Transport Directory: Ensure that the transport directory is correctly configured and accessible. You can check the transport directory settings in transaction SE03 (Transport Organizer Tools).
  Verify Authorizations: Make sure that the user has the necessary authorizations to create transport requests. You can check this in transaction SU53 after the error occurs.
  Review Transport Layer: Check the transport layer configuration in transaction SE03 and ensure that it is active and correctly set up.
  Check Destination Configuration: Verify the configuration of the destination mentioned in the error message using transaction SM59. Ensure that the destination is correctly defined and reachable.
  System Status: Check if the system is locked for transport activities. You can do this by checking the transport logs or using transaction SE01.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the transport directory or the target system.
  
  Related Information:
  
  Transaction Codes:
  
  SE03: Transport Organizer Tools
  SE01: Transport Organizer
  SM59: RFC Destinations
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs: Review the transport logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.