How To Fix /SMB/CONT_RESTRUCT137 - Result does not contain record &1 with key hash &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONT_RESTRUCT -

• Message number: 137

• Message text: Result does not contain record &1 with key hash &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONT_RESTRUCT137 - Result does not contain record &1 with key hash &2 ?

  The SAP error message /SMB/CONT_RESTRUCT137 Result does not contain record &1 with key hash &2 typically occurs in the context of SAP Business One or SAP S/4HANA when there is an issue with data retrieval or data integrity, particularly when dealing with structured data or records in a database.
  Cause:
  
  Data Integrity Issues: The record with the specified key hash may have been deleted or not created properly, leading to a mismatch in expected data.
  Database Synchronization Problems: If the system is set up in a distributed environment, there may be synchronization issues between different database instances.
  Incorrect Key Hash: The key hash being referenced may be incorrect or not correspond to any existing record in the database.
  Corrupted Data: There may be corruption in the database that prevents the system from retrieving the expected record.
  
  Solution:
  
  Check Data Integrity: Verify that the record with the specified key hash exists in the database. You can do this by querying the database directly or using transaction codes in SAP to check the relevant tables.
  Recreate Missing Records: If the record is missing, you may need to recreate it or restore it from a backup if it was deleted unintentionally.
  Database Synchronization: If you are in a distributed environment, ensure that all databases are synchronized and that there are no connectivity issues.
  Check for Corruption: Run database consistency checks to identify and fix any corruption issues. This may involve using tools provided by SAP or third-party database management tools.
  Review Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may have additional insights or tools to diagnose the problem.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may provide additional context or troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.