How To Fix /SMB/CONT_RESTRUCT124 - Error reading files

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONT_RESTRUCT -

• Message number: 124

• Message text: Error reading files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONT_RESTRUCT124 - Error reading files ?

  The SAP error message /SMB/CONT_RESTRUCT124 typically indicates an issue related to reading files in the context of the SAP Business One or SAP Business Suite systems. This error can arise due to various reasons, including file access permissions, file corruption, or issues with the underlying database.
  Causes:
  
  File Access Permissions: The user or the application may not have the necessary permissions to access the files required for the operation.
  File Corruption: The files being accessed may be corrupted or incomplete, leading to read errors.
  Database Issues: Problems with the database, such as connectivity issues or data integrity problems, can also trigger this error.
  Configuration Issues: Incorrect configuration settings in the SAP system or related components may lead to file access issues.
  Network Issues: If the files are stored on a network location, network connectivity problems can prevent access.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account running the SAP application has the necessary permissions to access the files. This includes checking file system permissions and any relevant SAP authorizations.
  Verify File Integrity: Check the files for corruption. If possible, restore them from a backup or re-upload them if they are part of a data import process.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error logs or issues that may indicate a problem.
  Review Configuration Settings: Check the configuration settings in the SAP system to ensure they are correct. This includes paths to file locations and any relevant parameters.
  Network Connectivity: If the files are on a network share, verify that the network connection is stable and that the share is accessible.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context about the issue.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.
  
  By following these steps, you should be able to diagnose and resolve the /SMB/CONT_RESTRUCT124 error in your SAP environment.