How To Fix /SMB/CONSISTENCY037 - No metadata found in /smb/bb_img_sobj with filename = &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CONSISTENCY -

  • Message number: 037

  • Message text: No metadata found in /smb/bb_img_sobj with filename = &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CONSISTENCY037 - No metadata found in /smb/bb_img_sobj with filename = &1 ?

    The SAP error message /SMB/CONSISTENCY037 No metadata found in /smb/bb_img_sobj with filename = &1 typically indicates that the system is unable to find the required metadata for a specific file in the specified location. This error is often related to the SAP Business One (SAP B1) or SAP BusinessObjects (BO) environments, particularly when dealing with file storage and metadata management.

    Cause:

    1. Missing Metadata: The metadata for the specified file is not present in the database or the file system. This can happen if the file was deleted or if the metadata was not properly created during the file upload process.
    2. File Path Issues: The file path specified may be incorrect, leading to the inability to locate the metadata.
    3. Database Issues: There may be issues with the database that stores the metadata, such as corruption or misconfiguration.
    4. Permissions: Insufficient permissions to access the metadata or the file storage location can also lead to this error.

    Solution:

    1. Check File Existence: Verify that the file actually exists in the specified location. If it has been deleted, you may need to restore it from a backup.
    2. Re-upload the File: If the metadata is missing, try re-uploading the file to regenerate the metadata.
    3. Database Consistency Check: Perform a consistency check on the database to ensure that there are no corruption issues. This may involve running specific database repair tools or scripts.
    4. Review Configuration: Check the configuration settings for the file storage and metadata management to ensure they are set up correctly.
    5. Permissions Review: Ensure that the user or service account accessing the metadata has the necessary permissions to read from the database and file system.
    6. Consult Logs: Review the application and system logs for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for the specific module you are working with (e.g., SAP Business One, SAP BusinessObjects) for guidance on file management and metadata handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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