How To Fix /SMB/CONSISTENCY009 - &1 XX-files have customer adaptation. They are to be synchronized.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CONSISTENCY -

  • Message number: 009

  • Message text: &1 XX-files have customer adaptation. They are to be synchronized.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CONSISTENCY009 - &1 XX-files have customer adaptation. They are to be synchronized. ?

    The SAP error message /SMB/CONSISTENCY009 indicates that there are inconsistencies in the system related to customer adaptations in the XX-files (where XX represents the specific files or components). This typically occurs in the context of SAP Business Suite or SAP S/4HANA, particularly when there are custom developments or modifications that need to be synchronized with the standard SAP objects.

    Cause:

    1. Custom Adaptations: The error arises when there are custom adaptations made to standard SAP objects (like programs, function modules, etc.) that are not in sync with the latest updates or changes in the standard SAP system.
    2. Transport Issues: If changes were transported from one system to another (e.g., from development to production) without proper synchronization, this error can occur.
    3. Version Mismatch: The custom adaptations may be based on an older version of the standard object, leading to inconsistencies when the standard object has been updated.

    Solution:

    1. Synchronization: You need to synchronize the custom adaptations with the standard objects. This can be done by:

      • Reviewing the custom code and ensuring it aligns with the latest version of the standard SAP objects.
      • Using transaction /SMB/CONSISTENCY to analyze and resolve inconsistencies.
      • Implementing the necessary changes in the custom code to ensure compatibility with the latest standard version.
    2. Transport Management: Ensure that all transports are correctly managed and that the custom adaptations are included in the transport requests. If necessary, re-transport the objects to ensure consistency.

    3. Code Review: Conduct a thorough review of the custom code to identify any deprecated or obsolete functions that may need to be updated or replaced.

    4. SAP Notes: Check for any relevant SAP Notes that may address known issues related to the specific error message. Applying these notes can sometimes resolve underlying issues.

    5. Testing: After making the necessary changes, perform thorough testing in a development or quality assurance environment before moving to production.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SMB/CONSISTENCY for checking consistency and /SE80 for managing objects.
    • Documentation: Review SAP documentation and guides related to custom development and adaptation management.
    • SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to consult with SAP support or a qualified SAP consultant for further assistance.

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