How To Fix /SMB/CM_CONVERSION052 - Active job for the solution is still running. Please, see details in SM37


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_CONVERSION -

  • Message number: 052

  • Message text: Active job for the solution is still running. Please, see details in SM37

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_CONVERSION052 - Active job for the solution is still running. Please, see details in SM37 ?

    The SAP error message /SMB/CM_CONVERSION052 indicates that there is an active job related to a conversion process that is still running. This typically occurs in the context of data migration or conversion tasks, often associated with the SAP Business Suite or SAP S/4HANA migrations.

    Cause:

    1. Long-Running Job: The job that is responsible for the conversion process is taking longer than expected to complete. This could be due to a large volume of data being processed or performance issues in the system.
    2. Job Stuck or Hung: The job may be stuck or hung due to various reasons, such as resource contention, deadlocks, or issues with the underlying database.
    3. System Performance: The overall performance of the SAP system may be degraded, leading to longer processing times for jobs.

    Solution:

    1. Check Job Status: Go to transaction code SM37 to check the status of the job. Look for the job name associated with the error message and review its details, including start time, duration, and any error messages.
    2. Monitor Job Execution: If the job is still running, monitor its execution. If it is taking an unusually long time, you may need to investigate further.
    3. Analyze Performance: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze system performance and identify any bottlenecks.
    4. Terminate Job (if necessary): If you determine that the job is stuck and not progressing, you may need to terminate it. This can be done from the SM37 transaction by selecting the job and choosing the option to cancel it.
    5. Re-run the Job: After terminating the job, you may need to re-run the conversion process. Ensure that the system is adequately resourced and that there are no underlying issues that could cause the job to hang again.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues with the conversion process or provide guidance on performance tuning.

    Related Information:

    • Transaction Codes:
      • SM37: Job Monitoring
      • ST22: Dump Analysis
      • SM21: System Log
      • ST03N: Workload Analysis
    • Performance Tuning: Consider reviewing system performance and tuning database parameters if jobs frequently take too long to complete.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you suspect a bug or require deeper analysis.

    By following these steps, you should be able to diagnose and resolve the issue related to the /SMB/CM_CONVERSION052 error message.

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