How To Fix /SMB/CM_API_COMMON255 - Solution &1 is non-active solution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 255

  • Message text: Solution &1 is non-active solution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON255 - Solution &1 is non-active solution ?

    The SAP error message /SMB/CM_API_COMMON255 Solution &1 is non-active solution typically indicates that the solution referenced by the identifier &1 is not currently active in the system. This can occur in various contexts, such as when working with SAP Cloud solutions or SAP Business Technology Platform.

    Cause:

    1. Non-Active Solution: The solution you are trying to access or utilize is not activated in the system. This could be due to:

      • The solution has not been properly configured or activated.
      • The solution might have been deactivated intentionally or due to a system update.
      • The solution is in a development or testing phase and has not been moved to production.
    2. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the solution, leading to the perception that it is non-active.

    Solution:

    1. Activate the Solution:

      • Navigate to the relevant configuration area in your SAP system where solutions are managed (e.g., SAP Solution Manager, SAP Cloud Platform).
      • Check the status of the solution identified by &1.
      • If it is indeed inactive, follow the necessary steps to activate it. This may involve configuration settings or approvals from system administrators.
    2. Check User Authorizations:

      • Ensure that the user attempting to access the solution has the appropriate roles and authorizations.
      • If necessary, consult with your SAP security team to verify and adjust user permissions.
    3. Consult Documentation:

      • Review the official SAP documentation related to the specific solution you are working with. This may provide insights into activation procedures or prerequisites.
    4. Contact SAP Support:

      • If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant context to expedite the troubleshooting process.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to activate the necessary solution in your SAP environment.

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