How To Fix /SMB/CM_API_COMMON249 - Error during getting data from remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CM_API_COMMON -

• Message number: 249

• Message text: Error during getting data from remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CM_API_COMMON249 - Error during getting data from remote system ?

  The SAP error message /SMB/CM_API_COMMON249 typically indicates that there was an issue when trying to retrieve data from a remote system. This error can occur in various contexts, such as during data transfer, integration processes, or when accessing remote services.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system, such as network outages, firewall restrictions, or incorrect network configurations.
  Authentication Problems: The credentials used to access the remote system may be incorrect or have insufficient permissions.
  Configuration Errors: The configuration settings for the remote system in the SAP system may be incorrect or incomplete.
  Service Availability: The remote service or API you are trying to access may be down or not responding.
  Data Format Issues: The data being sent or received may not be in the expected format, leading to parsing errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the remote system. You can use tools like ping or traceroute to diagnose network issues.
  Verify Credentials: Double-check the username and password used for authentication. Ensure that the user has the necessary permissions to access the remote system.
  Review Configuration Settings: Go through the configuration settings in the SAP system for the remote connection. Ensure that all required parameters are correctly set.
  Check Remote Service Status: Verify that the remote service or API is up and running. You may need to contact the administrator of the remote system for assistance.
  Examine Logs: Look at the SAP application logs and the logs of the remote system for any additional error messages or clues that can help diagnose the issue.
  Test with Different Data: If applicable, try sending different data to see if the issue is related to specific data formats or values.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module or integration you are working with, as it may contain specific guidelines for handling remote data access.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for more specialized assistance.