How To Fix /SMB/CM_API_COMMON232 - &1 records were not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CM_API_COMMON -

• Message number: 232

• Message text: &1 records were not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CM_API_COMMON232 - &1 records were not found in database ?

  The SAP error message /SMB/CM_API_COMMON232 &1 records were not found in database typically indicates that a specific query or operation was attempted, but the system could not find any records that matched the criteria in the database. This error is often related to the SAP Business One or SAP Business ByDesign systems, particularly in the context of API calls or data retrieval operations.
  Possible Causes:
  
  Incorrect Query Parameters: The parameters used in the API call or query may not match any existing records in the database.
  Data Synchronization Issues: There may be a delay or issue with data synchronization between different systems or modules.
  Data Deletion: The records that were expected to be found may have been deleted or archived.
  Authorization Issues: The user or process making the request may not have the necessary permissions to view the records.
  Database Connection Issues: There may be issues with the database connection that prevent the query from executing properly.
  
  Solutions:
  
  Verify Query Parameters: Check the parameters being used in the API call or query to ensure they are correct and match existing records.
  Check Data Availability: Use the SAP GUI or relevant tools to manually check if the records exist in the database.
  Review Deletion Policies: If records were deleted, review the data retention and deletion policies to understand if this is expected behavior.
  Check User Permissions: Ensure that the user or service account making the API call has the necessary permissions to access the data.
  Database Connection: Verify that the database connection is stable and functioning correctly. Check for any connectivity issues or errors in the logs.
  Consult Logs: Review the application and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this error message.
  Documentation: Review the API documentation for the specific service you are using to ensure that you are following the correct procedures and using the right parameters.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.