How To Fix /SMB/CM_API_COMMON068 - For Solution ID & Sales Office: Sales Area - &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 068

  • Message text: For Solution ID & Sales Office: Sales Area - &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON068 - For Solution ID & Sales Office: Sales Area - & ?

    The SAP error message /SMB/CM_API_COMMON068 typically indicates an issue related to the configuration or data in the system, particularly when dealing with Sales Areas, Solution IDs, or Sales Offices. This error can arise in various contexts, such as during the creation or modification of sales documents, or when trying to access certain functionalities related to sales and distribution.

    Cause:

    1. Missing Configuration: The Sales Area (which consists of Sales Organization, Distribution Channel, and Division) may not be properly configured in the system.
    2. Invalid or Incomplete Data: The Solution ID or Sales Office may not be correctly defined or may be missing in the relevant master data.
    3. Authorization Issues: The user may not have the necessary permissions to access or modify the data related to the Sales Area or Solution ID.
    4. Integration Issues: If the system is integrated with other applications or modules, there may be discrepancies in the data being passed between them.

    Solution:

    1. Check Configuration:

      • Ensure that the Sales Area is correctly defined in the system. You can do this by navigating to the configuration settings in SAP and verifying the Sales Organization, Distribution Channel, and Division.
      • Make sure that the Solution ID is properly set up and linked to the relevant Sales Office.
    2. Validate Master Data:

      • Check the master data for the Sales Office and Solution ID to ensure that all required fields are filled out and that there are no inconsistencies.
      • Use transaction codes like VD03 (Display Customer) or VK03 (Display Vendor) to review the relevant data.
    3. Review Authorizations:

      • Verify that the user encountering the error has the necessary authorizations to access the Sales Area and related data. This can be checked in the user roles and profiles.
    4. Consult Logs and Documentation:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.
      • Review SAP Notes and documentation related to the error message for any specific fixes or patches that may be applicable.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE37 (for function modules) to help diagnose the issue.
    • SAP Notes: Search for SAP Notes related to the error message or the components involved. SAP Notes often contain important information about known issues and their resolutions.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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