How To Fix /SMB/CHECK_FRAMEWORK089 - Activate the Customer Solution

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CHECK_FRAMEWORK -

• Message number: 089

• Message text: Activate the Customer Solution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CHECK_FRAMEWORK089 - Activate the Customer Solution ?

  The SAP error message /SMB/CHECK_FRAMEWORK089 Activate the Customer Solution typically indicates that a specific customer solution or functionality has not been activated in the SAP system. This error is often encountered in the context of SAP Business ByDesign or SAP S/4HANA, where certain features or solutions need to be enabled for proper operation.
  Cause:
  
  Inactive Customer Solution: The specific customer solution that you are trying to use has not been activated in the system.
  Configuration Issues: There may be configuration settings that need to be adjusted to enable the solution.
  Authorization Issues: The user may not have the necessary permissions to activate the solution.
  
  Solution:
  
  
  Activate the Customer Solution:
  
  Go to the SAP system and navigate to the relevant configuration area.
  Look for the option to activate customer solutions or features. This is usually found in the implementation or solution management section.
  Follow the prompts to activate the required solution.
  
  
  
  Check Configuration Settings:
  
  Ensure that all necessary configuration settings related to the customer solution are correctly set up.
  Review any documentation or guides provided by SAP for the specific solution you are trying to activate.
  
  
  
  User Authorization:
  
  Verify that the user attempting to activate the solution has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional information or fixes related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the specific solution you are working with. This can provide insights into the activation process and any prerequisites.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Training and Tutorials: If you are new to SAP or the specific solution, consider taking training courses or tutorials that cover the activation and configuration processes.
  
  By following these steps, you should be able to resolve the error message and successfully activate the customer solution in your SAP system.