How To Fix /SMB/CHECK_FRAMEWORK055 - E-mail id's for BB owners not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CHECK_FRAMEWORK -

• Message number: 055

• Message text: E-mail id's for BB owners not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CHECK_FRAMEWORK055 - E-mail id's for BB owners not maintained ?

  The SAP error message /SMB/CHECK_FRAMEWORK055 indicates that email IDs for Business Blueprint (BB) owners have not been maintained in the system. This error typically arises in the context of SAP Solution Manager, particularly when trying to execute certain functions that require notification or communication with the BB owners.
  Cause:
  The primary cause of this error is that the system is unable to find email addresses for the designated BB owners. This can happen if:
  
  The email addresses were never entered into the system.
  The email addresses were deleted or incorrectly formatted.
  The user roles or authorizations do not allow access to the email information.
  
  Solution:
  To resolve this error, you need to ensure that the email addresses for the BB owners are correctly maintained in the system. Here are the steps to do this:
  
  
  Access the User Maintenance Transaction:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID of the BB owner and click on the "Display" button.
  
  
  
  Maintain Email Address:
  
  In the user details, navigate to the "Address" tab.
  Ensure that the email address is correctly entered in the "E-mail" field.
  If it is not present, enter the correct email address.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes.
  
  
  
  Check User Roles:
  
  Ensure that the BB owners have the necessary roles and authorizations to be recognized as BB owners in the system.
  
  
  
  Test the Functionality:
  
  After maintaining the email addresses, try to execute the function that previously triggered the error to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding this error message.
  Documentation: Review the SAP Solution Manager documentation for guidelines on maintaining user information and managing Business Blueprint owners.
  User Training: Ensure that users responsible for maintaining this information are trained on the importance of keeping user profiles up to date.
  
  By following these steps, you should be able to resolve the error message and ensure that the email IDs for BB owners are properly maintained in the SAP system.