How To Fix /SMB/BB_INSTALLER335 - Unexpected error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 335

• Message text: Unexpected error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER335 - Unexpected error ?

  The SAP error message /SMB/BB_INSTALLER335 Unexpected error typically occurs during the installation or configuration of the SAP Business ByDesign (ByD) or related applications. This error can be caused by various factors, including issues with the installation process, configuration settings, or system compatibility.
  Possible Causes:
  
  Incomplete Installation: The installation process may not have completed successfully, leading to unexpected errors.
  Configuration Issues: Incorrect configuration settings in the system can trigger this error.
  System Compatibility: The version of SAP or the components being installed may not be compatible with the existing system.
  Missing Dependencies: Required components or dependencies may be missing or not properly installed.
  Database Issues: Problems with the database connection or configuration can also lead to unexpected errors.
  User Permissions: Insufficient permissions for the user executing the installation or configuration can cause issues.
  
  Solutions:
  
  Check Installation Logs: Review the installation logs for more detailed error messages that can provide insight into what went wrong.
  Re-run the Installer: If the installation was interrupted, try re-running the installer to see if it resolves the issue.
  Verify Configuration Settings: Double-check all configuration settings to ensure they are correct and complete.
  Check System Requirements: Ensure that your system meets all the necessary requirements for the version of SAP you are installing.
  Install Missing Dependencies: Identify and install any missing components or dependencies that may be required for the installation.
  Database Configuration: Verify that the database is properly configured and accessible.
  User Permissions: Ensure that the user has the necessary permissions to perform the installation or configuration tasks.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or Knowledge Base Articles that may address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the error details.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Refer to the official SAP documentation for installation and configuration guidelines to ensure all steps are followed correctly.
  
  By following these steps, you should be able to diagnose and resolve the /SMB/BB_INSTALLER335 Unexpected error in your SAP environment.