How To Fix /SMB/BB_INSTALLER311 - Imported file format not compatible with & structure- check documentation


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_INSTALLER -

  • Message number: 311

  • Message text: Imported file format not compatible with & structure- check documentation

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_INSTALLER311 - Imported file format not compatible with & structure- check documentation ?

    The SAP error message /SMB/BB_INSTALLER311 Imported file format not compatible with & structure - check documentation typically indicates that there is an issue with the format of the file you are trying to import into the SAP system. This error is often encountered when the structure of the data in the imported file does not match the expected structure defined in the SAP system.

    Causes:

    1. File Format Mismatch: The file you are trying to import may not be in the correct format (e.g., CSV, XML) or may not adhere to the expected structure.
    2. Incorrect Data Structure: The fields in the imported file may not align with the fields defined in the target structure in SAP. This could include missing fields, extra fields, or fields in the wrong order.
    3. Version Compatibility: The version of the file or the data structure may not be compatible with the version of the SAP system you are using.
    4. Encoding Issues: The file may have encoding issues (e.g., UTF-8 vs. ANSI) that prevent it from being read correctly by SAP.

    Solutions:

    1. Check Documentation: Review the documentation for the specific import process you are using. This documentation should outline the required file format and structure.
    2. Validate File Structure: Ensure that the file you are importing matches the expected structure. This includes checking:
      • Field names
      • Data types
      • Order of fields
      • Required vs. optional fields
    3. Use Sample Files: If available, use sample files provided in the documentation or by SAP as a reference to create your import file.
    4. Convert File Format: If the file format is incorrect, convert it to the required format using appropriate tools or scripts.
    5. Check Encoding: Ensure that the file is saved with the correct encoding. You can use text editors or conversion tools to change the encoding if necessary.
    6. Test with Smaller Data Sets: If possible, test the import with a smaller subset of data to isolate the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to the specific error message or the import process you are using. SAP Notes often provide additional insights or patches that may resolve the issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting the import process (e.g., transaction codes for data import, file upload, etc.).
    • Community Forums: Consider searching or posting in SAP community forums or support channels for additional assistance from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the issue causing the error message.

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