How To Fix /SMB/BB_INSTALLER253 - Illegal Call: Passed solution ID is different from favorite solution.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 253

• Message text: Illegal Call: Passed solution ID is different from favorite solution.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER253 - Illegal Call: Passed solution ID is different from favorite solution. ?

  The SAP error message /SMB/BB_INSTALLER253 Illegal Call: Passed solution ID is different from favorite solution typically occurs in the context of the SAP Business ByDesign (ByD) or SAP Business One environments when there is a mismatch between the solution ID being processed and the solution ID that is marked as a favorite or currently active in the system.
  Cause:
  
  Mismatched Solution IDs: The error indicates that the solution ID being passed in a function call does not match the solution ID that is currently set as the favorite or active solution in the user's session.
  Session State Issues: There may be issues with the session state, where the system is not correctly recognizing the active solution.
  Configuration Errors: Incorrect configuration settings in the system or user profile may lead to this error.
  
  Solution:
  
  Verify Solution ID: Check the solution ID that is being passed in the function call and ensure it matches the favorite solution ID in the user’s profile or session.
  Update Favorite Solution: If the solution ID needs to be changed, update the favorite solution in the user settings to match the one being passed.
  Session Refresh: Log out and log back into the system to refresh the session state. This can help in re-establishing the correct context for the solution IDs.
  Check User Profile: Ensure that the user profile is correctly configured and that the favorite solution is set appropriately.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on managing solutions and user settings.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, as they may provide insights specific to your system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches/updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and ensure that the correct solution ID is being used in your SAP environment.