How To Fix /SMB/BB_INSTALLER220 - Hotfix missing; see long text for further information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_INSTALLER -

  • Message number: 220

  • Message text: Hotfix missing; see long text for further information

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_INSTALLER220 - Hotfix missing; see long text for further information ?

    The SAP error message /SMB/BB_INSTALLER220 Hotfix missing; see long text for further information typically indicates that a required hotfix for the SAP Business ByDesign (ByD) system is not installed or is missing. This can occur during the installation or upgrade process of the SAP Business ByDesign solution.

    Cause:

    1. Missing Hotfix: The specific hotfix that is required for the installation or upgrade process is not present in the system.
    2. Version Mismatch: The version of the software you are trying to install may not be compatible with the current version of your SAP system.
    3. Incomplete Installation: The installation process may have been interrupted or not completed successfully, leading to missing components.

    Solution:

    1. Check Hotfix Availability:

      • Go to the SAP Support Portal or the SAP Marketplace to check for the availability of the required hotfix.
      • Look for the specific hotfix mentioned in the long text of the error message.
    2. Install the Hotfix:

      • If the hotfix is available, download it and follow the installation instructions provided by SAP.
      • Ensure that you have the necessary permissions and that the system is in the correct state for the installation.
    3. Review Long Text:

      • Access the long text of the error message for more specific details about which hotfix is missing and any additional instructions or recommendations.
    4. System Check:

      • Verify that your system is up to date with the latest patches and updates.
      • Check for any prerequisites that need to be fulfilled before installing the hotfix.
    5. Contact SAP Support:

      • If you are unable to resolve the issue on your own, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about your system configuration.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes that may provide additional context or solutions related to the hotfix in question.
    • Documentation: Review the installation and upgrade documentation for SAP Business ByDesign to ensure that all steps are followed correctly.
    • Community Forums: Check SAP Community forums for discussions related to similar issues, as other users may have encountered and resolved the same problem.

    By following these steps, you should be able to address the error message and successfully install or upgrade your SAP Business ByDesign system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author