How To Fix /SMB/BB_INSTALLER121 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 121

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER121 - User & does not exist ?

  The SAP error message /SMB/BB_INSTALLER121 User & does not exist typically indicates that the system is trying to reference a user that is not found in the SAP user database. This can occur in various contexts, such as during the installation of a business application or while executing a specific transaction.
  Cause:
  
  User Not Created: The user specified in the error message has not been created in the SAP system.
  User Deactivation: The user might exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the process.
  Authorization Issues: The user may not have the necessary authorizations to perform the action being attempted.
  System Configuration: There could be issues with the configuration of the system that is preventing the user from being recognized.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user exists.
  If the user does not exist, create the user with the necessary roles and authorizations.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, unlock or activate the user in transaction SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID being referenced in the error message for any typos or errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  Review the system configuration to ensure that there are no issues that might prevent the user from being recognized. This may involve checking the relevant configuration settings or consulting with your SAP Basis team.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific application or process you are working with for any additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  
  
  User Management Best Practices: Ensure that user management practices are in place to regularly review and maintain user accounts, roles, and authorizations to prevent such issues.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.