How To Fix /SMB/BB_INSTALLER097 - Level 2 folder can only be copied into Level 1 folder

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 097

• Message text: Level 2 folder can only be copied into Level 1 folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER097 - Level 2 folder can only be copied into Level 1 folder ?

  The SAP error message /SMB/BB_INSTALLER097 Level 2 folder can only be copied into Level 1 folder typically occurs in the context of the SAP Business ByDesign or SAP Business One environments, particularly when dealing with the installation or configuration of add-ons or solutions.
  Cause:
  This error indicates that there is an issue with the folder structure being used during the installation or copying process. Specifically, it suggests that you are trying to copy a Level 2 folder (which usually contains more detailed or specific components) into a Level 1 folder (which is meant to contain more general or overarching components). The system enforces this structure to maintain organization and integrity of the installation process.
  Solution:
  To resolve this error, you should ensure that you are following the correct folder structure as required by the SAP system. Here are some steps you can take:
  
  
  Check Folder Structure: Verify that you are copying the Level 2 folder into the correct Level 1 folder. The Level 1 folder should be the designated parent folder for the Level 2 content.
  
  
  Correct Path: Make sure that the path you are using for the copy operation is correct. You may need to navigate to the appropriate Level 1 folder before attempting to copy the Level 2 folder.
  
  
  Review Documentation: Consult the installation or configuration documentation for the specific SAP solution you are working with. This documentation often provides detailed instructions on the required folder structure and any prerequisites.
  
  
  Permissions: Ensure that you have the necessary permissions to perform the copy operation. Lack of permissions can sometimes lead to unexpected errors.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support or consulting the SAP community forums for additional assistance. They may have encountered similar issues and can provide guidance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Version Compatibility: Ensure that the version of the add-on or solution you are trying to install is compatible with your current SAP system version.
  Backup: Always make sure to back up your current configuration before making changes or performing installations to avoid data loss.
  
  By following these steps, you should be able to resolve the error and successfully complete your installation or configuration process.