How To Fix /SMB/BB_INSTALLER077 - The document & does not exist in the system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_INSTALLER -

  • Message number: 077

  • Message text: The document & does not exist in the system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_INSTALLER077 - The document & does not exist in the system ?

    The SAP error message /SMB/BB_INSTALLER077 The document & does not exist in the system typically indicates that the system is unable to find a specific document that is being referenced in a process, such as during the installation or configuration of a business solution or application.

    Cause:

    1. Document Not Created: The document that is being referenced may not have been created or saved in the system.
    2. Incorrect Document Number: The document number being referenced may be incorrect or mistyped.
    3. Document Deletion: The document may have been deleted or archived, making it unavailable for the current process.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the document.
    5. System Configuration Issues: There may be issues with the configuration of the system that prevent the document from being recognized.

    Solution:

    1. Verify Document Existence: Check if the document exists in the system by searching for it using the correct document number or criteria.
    2. Check for Typos: Ensure that the document number is entered correctly without any typographical errors.
    3. Review Deletion/Archiving: If the document was deleted or archived, check the relevant settings or consult with your system administrator to see if it can be restored.
    4. Authorization Check: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations.
    5. Consult Documentation: Refer to the SAP documentation or help resources for the specific application or module you are working with to understand the expected behavior and requirements.
    6. System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    7. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Documentation: Review the installation or configuration guides for the specific SAP solution you are working with, as they may provide insights into common issues and their resolutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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