How To Fix /SMB/BB_INSTALLER073 - Folder cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 073

• Message text: Folder cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER073 - Folder cannot be deleted ?

  The SAP error message /SMB/BB_INSTALLER073 Folder cannot be deleted typically occurs during the installation or uninstallation of SAP Business ByDesign or related components. This error indicates that the system is unable to delete a specific folder, which can be due to various reasons. Here are some common causes, solutions, and related information:
  Causes:
  
  Permissions Issues: The user account executing the deletion may not have the necessary permissions to delete the folder.
  Folder in Use: The folder may be in use by another process or application, preventing its deletion.
  File System Errors: There may be file system errors or corruption that are preventing the folder from being deleted.
  Locked Files: There may be files within the folder that are locked or read-only, which can prevent deletion.
  Path Length Limitations: The folder path may exceed the maximum path length allowed by the operating system.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user has the necessary permissions to delete the folder. You may need to adjust the folder's security settings or run the process as an administrator.
  
  
  
  Close Applications:
  
  Make sure that no applications or processes are using the folder. You can use tools like Task Manager (Windows) or Activity Monitor (macOS) to check for any active processes.
  
  
  
  Restart the System:
  
  Sometimes, a simple restart can release any locks on files or folders, allowing for successful deletion.
  
  
  
  Use Command Line:
  
  Try deleting the folder using the command line. For Windows, you can use the rd command:
  rd /s /q "C:\path\to\your\folder"
  
  For Linux, you can use:
  rm -rf /path/to/your/folder
  
  
  
  
  Check for File System Errors:
  
  Run a disk check to identify and fix any file system errors. On Windows, you can use the chkdsk command:
  chkdsk C: /f
  
  
  
  
  Check for Locked Files:
  
  Use tools like Process Explorer (Windows) to identify if any files in the folder are locked by a process.
  
  
  
  Shorten Path Length:
  
  If the folder path is too long, try renaming parent folders to shorten the path or move the folder to a location with a shorter path.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error. SAP frequently updates its knowledge base with solutions for common issues.
  Logs: Review installation logs for more detailed error messages that can provide additional context on why the folder cannot be deleted.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is part of a larger installation or upgrade process.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.