How To Fix /SMB/BB_INSTALLER037 - Both requests must be filled in before activating

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 037

• Message text: Both requests must be filled in before activating

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER037 - Both requests must be filled in before activating ?

  The SAP error message /SMB/BB_INSTALLER037: Both requests must be filled in before activating typically occurs in the context of the SAP Business ByDesign or SAP Business Suite environments when you are trying to activate a business configuration or a solution that requires certain prerequisites to be met.
  Cause:
  This error indicates that there are two requests (or fields) that need to be filled in before you can proceed with the activation. This usually happens when:
  
  Incomplete Configuration: You have not provided all the necessary information in the configuration requests.
  Missing Dependencies: There are dependencies between the requests that have not been satisfied.
  User Input Error: There may be a simple oversight where one or both of the required fields were left blank.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Configuration Requests: Go back to the configuration screen where you are trying to activate the solution. Ensure that both requests are filled in completely. Look for any fields that may be marked as mandatory.
  
  
  Review Dependencies: If the requests are interdependent, ensure that all related requests are also filled in and activated as needed.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific configuration you are working on. This can provide insights into what specific fields are required.
  
  
  Error Logs: Check the error logs for any additional messages that might provide more context about what is missing.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes to the configuration. Sometimes, lack of permissions can lead to incomplete submissions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be a good resource for finding similar issues faced by other users and the solutions they found.
  Training Materials: If you are new to the system, consider reviewing training materials or documentation that covers the activation process for business configurations.
  
  By ensuring that all required fields are filled and dependencies are met, you should be able to resolve the error and proceed with the activation.