How To Fix /SMB/BB_BUILDER312 - Check if this SI is already part of the customer solution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_BUILDER -

  • Message number: 312

  • Message text: Check if this SI is already part of the customer solution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_BUILDER312 - Check if this SI is already part of the customer solution ?

    The SAP error message /SMB/BB_BUILDER312 typically indicates that there is an issue related to the integration of a specific Solution Instance (SI) within the customer solution. This error often arises in the context of SAP Business ByDesign or similar SAP solutions where solution instances are managed.

    Cause:

    The error message suggests that the system is checking whether the specified Solution Instance is already part of the customer solution. The potential causes for this error could include:

    1. Duplicate Solution Instance: The Solution Instance you are trying to add or modify is already included in the customer solution.
    2. Incorrect Configuration: There may be a misconfiguration in the solution setup or the way the Solution Instance is being referenced.
    3. Authorization Issues: The user may not have the necessary permissions to view or modify the Solution Instance.
    4. System Errors: There could be underlying system issues or bugs that are causing the error to be triggered.

    Solution:

    To resolve the /SMB/BB_BUILDER312 error, you can take the following steps:

    1. Check Existing Solution Instances:

      • Navigate to the customer solution management area and verify if the Solution Instance in question is already listed.
      • If it is already part of the solution, you may not need to add it again.
    2. Review Configuration:

      • Ensure that the configuration settings for the Solution Instance are correct.
      • Check for any discrepancies in the setup that might lead to this error.
    3. User Authorization:

      • Verify that the user attempting to perform the action has the necessary authorizations to manage Solution Instances.
      • If not, consult with your system administrator to obtain the required permissions.
    4. Consult Documentation:

      • Refer to the official SAP documentation or help resources for guidance on managing Solution Instances and troubleshooting related errors.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the actions you were performing when the error occurred.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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