How To Fix /SMB/BB_BUILDER235 - Inconsistent state: Multiple customer solutions. Pick one.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_BUILDER -

• Message number: 235

• Message text: Inconsistent state: Multiple customer solutions. Pick one.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_BUILDER235 - Inconsistent state: Multiple customer solutions. Pick one. ?

  The SAP error message /SMB/BB_BUILDER235 Inconsistent state: Multiple customer solutions. Pick one. typically occurs in the context of SAP Business ByDesign or similar SAP solutions where multiple customer solutions or configurations are present, leading to a conflict or inconsistency.
  Cause:
  
  Multiple Solutions: The error indicates that there are multiple customer solutions defined for a particular scenario or configuration, and the system is unable to determine which one to use.
  Configuration Issues: This can happen if there are overlapping or conflicting configurations in the system.
  Data Integrity Issues: Inconsistent data entries or configurations can lead to this error, especially if changes were made without proper validation.
  
  Solution:
  
  Identify Conflicting Solutions: Review the customer solutions configured in the system. You may need to check the solution manager or the relevant configuration area to identify which solutions are conflicting.
  Select a Single Solution: Once you identify the conflicting solutions, you will need to decide which one to keep and deactivate or remove the others. This may involve:
  
  Accessing the solution management area.
  Reviewing the details of each solution.
  Making a decision based on business requirements.
  
  
  Validate Configuration: After resolving the conflict, ensure that the remaining solution is properly configured and validated to avoid further inconsistencies.
  Testing: Conduct thorough testing to ensure that the selected solution works as expected and that no other issues arise from the changes made.
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation or help portal for specific guidance on managing customer solutions in your version of SAP.
  Support: If the issue persists or if you are unsure about the changes, consider reaching out to SAP support or consulting with an SAP expert who can provide tailored assistance.
  Change Management: Implement a change management process to track changes made to configurations and solutions to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error and restore consistency in your SAP environment.