How To Fix /SMB/ACTV002 - Workbench request is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 002

• Message text: Workbench request is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV002 - Workbench request is invalid ?

  The SAP error message /SMB/ACTV002 Workbench request is invalid typically occurs in the context of SAP's transport management system, particularly when dealing with workbench requests. This error indicates that there is an issue with the workbench request that is being processed, which could be due to various reasons.
  Causes:
  
  Invalid Request: The workbench request may have been deleted or is no longer valid in the system.
  Transport Directory Issues: There may be issues with the transport directory or the transport management system configuration.
  Authorization Issues: The user may not have the necessary authorizations to access or process the workbench request.
  Incorrect Request Type: The request might not be of the correct type for the operation being performed.
  System Configuration Issues: There could be configuration issues in the SAP system that are causing the request to be deemed invalid.
  
  Solutions:
  
  Check Request Status: Verify the status of the workbench request in transaction SE09 or SE10. Ensure that it is not deleted or in a state that prevents processing.
  Recreate the Request: If the request is invalid, consider recreating it if possible. This may involve re-transporting the objects or changes that were included in the original request.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the workbench request. This can be checked in transaction SU53 or by consulting with your security team.
  Review Transport Directory: Check the transport directory settings and ensure that they are correctly configured. You can use transaction STMS to review transport routes and settings.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Workbench Organizer), SE10 (Transport Organizer), and STMS (Transport Management System).
  SAP Notes: Regularly check SAP Notes for updates or patches that may address known issues related to transport requests.
  Documentation: Review SAP documentation related to transport management and workbench requests for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.