How To Fix SM02015 - System counter was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: SM02 - Texts for System Messages and Function Group SM02

• Message number: 015

• Message text: System counter was reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SM02015 - System counter was reset ?

  The SAP error message SM02015, which states "System counter was reset," typically indicates that the system's internal counter for certain operations has been reset. This can happen for various reasons, often related to system configuration or issues with the underlying database.
  Causes:
  
  Database Issues: The database may have encountered an error or corruption that led to the reset of the system counter.
  System Configuration Changes: Changes in system configuration or updates may inadvertently reset counters.
  Transport Issues: Problems during the transport of objects between systems can lead to inconsistencies, including counter resets.
  System Restart: A system restart or crash can sometimes lead to the resetting of counters.
  Custom Code: Custom ABAP code or modifications that manipulate system counters incorrectly can also lead to this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that occurred around the time of the reset.
  Database Consistency Check: Run database consistency checks to ensure that there are no underlying issues with the database.
  Review Configuration Changes: If any recent changes were made to the system configuration, review those changes to identify potential causes.
  Transport Management: Ensure that all transports have been correctly imported and that there are no inconsistencies in the transport directory.
  System Restart: If the issue occurred after a system restart, consider performing a controlled restart to see if the issue persists.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on how to resolve it.
  Consult SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SE38 (ABAP Editor) to investigate further.
  Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and errors.
  Documentation: Refer to SAP documentation for best practices on system maintenance and error handling.
  
  Always ensure that you have proper backups and a recovery plan in place before making significant changes to the system or database.