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How To Fix SM02007 - Server & is not active; action cannot be executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SM02 - Texts for System Messages and Function Group SM02

  • Message number: 007

  • Message text: Server & is not active; action cannot be executed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SM02007 - Server & is not active; action cannot be executed ?

    The SAP error message SM02007 indicates that a specific server is not active, which prevents certain actions from being executed. This error typically arises in the context of SAP's system landscape, particularly when dealing with application servers, instances, or when trying to execute transactions that require a connection to a specific server.

    Cause:

    1. Server Down: The most common cause is that the specified application server is down or not running.
    2. Network Issues: There may be network connectivity issues preventing access to the server.
    3. Configuration Issues: The server may not be properly configured in the SAP system or in the instance profile.
    4. Maintenance Mode: The server might be in maintenance mode or undergoing updates.
    5. Instance Not Registered: The instance may not be registered correctly in the SAP system.

    Solution:

    1. Check Server Status:

      • Use transaction code SM51 to check the status of application servers. Ensure that the server in question is listed and active.
    2. Start the Server:

      • If the server is down, you may need to start it. This can typically be done through the SAP Management Console (SAP MMC) or by using the command line on the server host.
    3. Network Connectivity:

      • Verify that there are no network issues preventing access to the server. Check firewalls, network configurations, and ensure that the server is reachable.
    4. Review Configuration:

      • Check the instance profile and ensure that the server is correctly configured. Look for any discrepancies in the configuration files.
    5. Check for Maintenance:

      • If the server is undergoing maintenance, wait until the maintenance is complete or check with your system administrator for updates.
    6. Restart SAP Services:

      • If necessary, restart the SAP services on the server to ensure that all components are functioning correctly.
    7. Check Logs:

      • Review the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that might provide more context about why the server is inactive.
    8. Contact Support:

      • If the issue persists after performing the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • SM51: Display and manage application servers.
      • SM21: System log.
      • ST22: Dump analysis.
      • SMLG: Manage logon groups.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to server activation or configuration.

    • Documentation: Refer to SAP's official documentation for more detailed troubleshooting steps and best practices for managing application servers.

    By following these steps, you should be able to diagnose and resolve the SM02007 error effectively.

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