How To Fix SM361 - No addresses were found

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 361

• Message text: No addresses were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SM361 - No addresses were found ?

  The SAP error message SM361 "No addresses were found" typically occurs when the system is unable to find any address records for a specific entity or transaction. This can happen in various contexts, such as when trying to create or display a business partner, customer, vendor, or other master data that requires address information.
  Causes:
  
  Missing Address Data: The most common cause is that the address data has not been maintained for the relevant business partner, customer, or vendor.
  Incorrect Selection Criteria: The search criteria used to find the address may be too restrictive or incorrect, leading to no results being returned.
  Data Inconsistencies: There may be inconsistencies or errors in the master data that prevent the system from retrieving the address.
  Authorization Issues: The user may not have the necessary authorizations to view the address data.
  Configuration Issues: There may be configuration settings in the system that affect how addresses are stored or retrieved.
  
  Solutions:
  
  
  Maintain Address Data: Check if the address data for the relevant entity is maintained. If not, you will need to create or update the address information.
  
  Navigate to the relevant transaction (e.g., BP for business partners, XK01 for vendors, or XD01 for customers) and enter the necessary address details.
  
  
  
  Review Selection Criteria: Ensure that the selection criteria used to search for addresses are correct. Try broadening the search parameters to see if any addresses can be found.
  
  
  Check Data Consistency: Use transaction codes like SE11 to check the database table for the relevant entity and ensure that the data is consistent and correctly formatted.
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to view the address data. This can be checked with the security team or by reviewing the user roles and profiles.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP Basis or configuration team to review any settings that may affect address retrieval.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP (Business Partner)
  XD01 (Create Customer)
  XK01 (Create Vendor)
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation or help files related to address management and master data maintenance for further insights.
  
  
  If the issue continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.