How To Fix SM021 - Address & was deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 021

• Message text: Address & was deleted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SM021 - Address & was deleted. ?

  The SAP error message SM021 ("Address & was deleted") typically indicates that a specific address record that the system is trying to access has been deleted. This can occur in various contexts, such as when dealing with customer or vendor master data, or when processing transactions that reference an address.
  Cause:
  
  Data Deletion: The address record has been deleted from the database, either manually by a user or through a data cleanup process.
  Data Inconsistency: There may be inconsistencies in the database, where a reference to an address exists, but the actual address record has been removed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the address, leading to a similar error message.
  System Migration or Updates: If the system has undergone a migration or update, some records may not have been transferred correctly.
  
  Solution:
  
  Check Address Records: Verify if the address record still exists in the system. You can do this by navigating to the relevant transaction (e.g., customer or vendor master data) and checking if the address is listed.
  Restore Deleted Records: If the address was deleted unintentionally, you may need to restore it from a backup or recreate it manually.
  Data Consistency Check: Run consistency checks in the system to identify any orphaned references to deleted addresses. This can often be done using transaction codes like SE11 or SE14.
  Authorization Check: Ensure that the user has the necessary authorizations to access the address data. This can be checked in the user roles and profiles.
  Consult Logs: Check system logs (transaction SLG1) for any related error messages or warnings that might provide more context on why the address was deleted.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP (Business Partner) for managing addresses related to customers and vendors.
  XD01/XD02 (Customer Master) or MK01/MK02 (Vendor Master) for creating or changing master data.
  
  
  SAP Notes: Search for SAP Notes related to the SM021 error message for any specific patches or updates that may address the issue.
  Data Archiving: If your organization has data archiving policies, ensure that the deletion of addresses aligns with those policies and that necessary records are retained as required.
  
  By following these steps, you should be able to diagnose and resolve the SM021 error effectively.