How To Fix SLS_TEMPLATE033 - Item &1: Customer for plant &2 is the same as sold-to party &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_TEMPLATE - Messages for sales template

• Message number: 033

• Message text: Item &1: Customer for plant &2 is the same as sold-to party &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_TEMPLATE033 - Item &1: Customer for plant &2 is the same as sold-to party &3 ?

  The SAP error message SLS_TEMPLATE033 indicates that there is a conflict in the customer data for a sales order or sales document. Specifically, it means that the customer associated with a particular plant is the same as the sold-to party in the sales order. This situation can arise in scenarios where the system expects different entities for the sold-to party and the customer for the plant.
  Cause:
  
  Data Configuration: The customer master data for the plant is set up in such a way that it matches the sold-to party. This can happen if the same customer is being used for both roles in the sales document.
  Sales Document Configuration: The sales document may be configured to require different entities for sold-to and plant customers, leading to this error when they are the same.
  Business Logic: The business process may require that the sold-to party and the customer for the plant be distinct entities for proper processing and reporting.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for the sold-to party and the customer associated with the plant. Ensure that they are set up correctly and are distinct if required by your business process.
  Adjust Sales Document: If the business process allows, consider changing the sold-to party or the customer for the plant to ensure they are not the same.
  Consult Configuration: If you have access to SAP configuration, check the settings related to sales order processing and customer assignments to ensure they align with your business requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VD02 (Change Customer), or VA01 (Create Sales Order) to review and modify customer data.
  Documentation: Refer to SAP documentation for details on customer master data management and sales order processing.
  User Exits and BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that might affect how customers are assigned in sales documents.
  
  By addressing the underlying data configuration and ensuring compliance with business rules, you should be able to resolve the SLS_TEMPLATE033 error.