How To Fix SLS_PAYSP046 - Update request not received or accepted by PSP &2 for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 046

• Message text: Update request not received or accepted by PSP &2 for document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP046 - Update request not received or accepted by PSP &2 for document &1 ?

  The SAP error message SLS_PAYSP046 indicates that an update request for a payment document was not received or accepted by the Payment Service Provider (PSP). This error typically occurs in the context of electronic payments or payment processing within SAP systems, particularly when integrating with external payment systems.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the PSP, preventing the update request from being sent or acknowledged.
  Configuration Errors: Incorrect configuration settings in the payment processing settings or in the integration with the PSP can lead to this error.
  PSP Downtime: The Payment Service Provider may be experiencing downtime or issues on their end, which can prevent the processing of requests.
  Invalid Data: The data being sent in the update request may be invalid or incomplete, causing the PSP to reject it.
  Authorization Issues: The user or system may not have the necessary permissions to send requests to the PSP.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the PSP. You can test connectivity using tools like ping or traceroute.
  Review Configuration: Verify the configuration settings in SAP related to the payment processing and ensure they match the requirements of the PSP. This includes checking the payment method settings, communication parameters, and any relevant mappings.
  Contact PSP Support: If the issue persists, reach out to the Payment Service Provider's support team to check if there are any known issues or outages on their end.
  Validate Data: Review the data being sent in the update request for completeness and correctness. Ensure that all required fields are populated and that the data formats are correct.
  Check Authorizations: Ensure that the user or system account used for the payment processing has the necessary authorizations to send requests to the PSP.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SLG1 (Application Log) to see if there are any additional logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific PSP you are using, as they may have specific requirements or troubleshooting steps for integration with SAP.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.