How To Fix SLS_PAYSP039 - Error while saving application log; please contact support

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 039

• Message text: Error while saving application log; please contact support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP039 - Error while saving application log; please contact support ?

  The SAP error message SLS_PAYSP039 indicates that there was an issue while trying to save an application log. This error can occur in various contexts, often related to payment processing or financial transactions within the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Database Issues: There may be problems with the database, such as connectivity issues, database locks, or insufficient space.
  Authorization Problems: The user may not have the necessary authorizations to write to the application log.
  Configuration Errors: There could be misconfigurations in the logging settings or related modules.
  System Performance: High system load or performance issues may prevent the application log from being saved.
  Transport Issues: If the system is in a transport state, it may affect the ability to save logs.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any locks or performance issues. You may need to consult your database administrator.
  Review Authorizations: Verify that the user has the necessary authorizations to create and save application logs. You can check this in transaction SU53 or by reviewing the user's roles and profiles.
  Configuration Review: Check the configuration settings related to application logging. Ensure that the logging is properly set up in the relevant modules.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks. You can use transaction ST03N to analyze performance metrics.
  Check for Transport Issues: If the system is in a transport state, wait until the transport is completed or check with your Basis team.
  Review Application Logs: Use transaction SLG1 to review existing application logs for any additional error messages or clues that may help diagnose the issue.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SLG1: Display Application Log
  SU53: Authorization Check
  ST22: Dump Analysis (to check for any short dumps related to the error)
  SM21: System Log (to check for system-related issues)
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for the error message or related keywords.
  
  
  Contacting SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps that led to the error.
  
  
  By following these steps, you should be able to diagnose and potentially resolve the SLS_PAYSP039 error in your SAP system.