How To Fix SLS_PAYSP007 - Document with payment method &1 can only be rejected completely


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SLS_PAYSP - Payment Service Provider Integration

  • Message number: 007

  • Message text: Document with payment method &1 can only be rejected completely

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SLS_PAYSP007 - Document with payment method &1 can only be rejected completely ?

    The SAP error message SLS_PAYSP007 indicates that a document with a specific payment method can only be rejected completely. This typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment documents that have been created for invoices or other financial transactions.

    Cause:

    The error arises when you attempt to partially reject a payment document that is configured to only allow complete rejection. This can happen due to several reasons:

    1. Payment Method Restrictions: Certain payment methods may have rules that require complete rejection of the payment document.
    2. Document Status: The status of the document may not allow for partial rejections. For example, if the document is already in a state that does not permit modifications.
    3. Configuration Settings: The configuration settings in the SAP system for the payment method may dictate that only complete rejections are allowed.

    Solution:

    To resolve the SLS_PAYSP007 error, consider the following steps:

    1. Complete Rejection: If you need to reject the payment, you will have to reject the entire document rather than attempting a partial rejection.
    2. Review Payment Method Configuration: Check the configuration settings for the payment method in use. You may need to consult with your SAP administrator or financial team to understand the rules associated with that payment method.
    3. Document Status Check: Ensure that the document is in a status that allows for rejection. If the document is already processed or in a final state, you may need to follow a different procedure to handle it.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details on the payment method and its restrictions.
    5. Contact Support: If the issue persists and you are unsure how to proceed, consider reaching out to SAP support or your internal IT support team for assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments).
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting, as restrictions may also be related to user roles.

    By following these steps, you should be able to address the SLS_PAYSP007 error effectively.

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