How To Fix SLS_LORD031 - Sales document ID '&1' is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LORD - Lean Order Prozess

• Message number: 031

• Message text: Sales document ID '&1' is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LORD031 - Sales document ID '&1' is not supported ?

  The SAP error message SLS_LORD031 indicates that a specific sales document ID is not supported in the context of the operation you are trying to perform. This error typically arises in scenarios involving sales order processing, particularly when dealing with sales documents that may not be valid for the current transaction or process.
  Causes:
  
  Document Type Restrictions: The sales document ID may belong to a document type that is not supported for the operation you are attempting to perform (e.g., certain types of sales orders, quotations, or contracts).
  Document Status: The sales document may be in a status that does not allow further processing (e.g., it may be completed, canceled, or in a blocked status).
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain sales document types for specific transactions.
  Data Integrity Issues: The sales document ID may not exist in the system, or there may be data integrity issues that prevent the document from being recognized.
  
  Solutions:
  
  Check Document Type: Verify that the sales document ID you are trying to use is of a type that is supported for the operation you are performing. You can check the document type in the sales order or document overview.
  Review Document Status: Ensure that the sales document is in a valid status for processing. If it is completed or canceled, you may need to create a new document or take appropriate actions to reactivate it.
  Consult Configuration: If you have access to configuration settings, check the relevant settings in the Sales and Distribution (SD) module to ensure that the document type is allowed for the transaction you are attempting.
  Data Validation: Confirm that the sales document ID exists in the system and is not corrupted. You can do this by trying to display the document directly in the SAP GUI.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and others that may help you investigate the sales document.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Authorizations: Ensure that you have the necessary authorizations to access and process the sales document in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.