How To Fix SLS002 - System failure

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS - PAW - Message class

• Message number: 002

• Message text: System failure

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS002 - System failure ?

  The SAP error message SLS002, which indicates a "System failure," can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  System Configuration Issues: Incorrect settings in the SAP system configuration can lead to failures.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can trigger this error.
  Memory or Resource Limitations: Insufficient memory or system resources can cause the system to fail.
  Transport Layer Issues: Problems in the transport layer, such as issues with transport requests or inconsistencies in the transport directory.
  Software Bugs: Bugs in the SAP software or in custom code can lead to unexpected system failures.
  Network Issues: Connectivity problems between the application server and the database server can also result in this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the failure.
  Analyze Short Dumps: Use transaction ST22 to check for any short dumps that occurred around the time of the error. This can help identify specific issues in the code or configuration.
  Database Check: Ensure that the database is running correctly and that there are no connectivity issues. You may need to check the database logs for errors.
  System Resources: Monitor system resources (memory, CPU, etc.) to ensure that the system is not running out of resources. You may need to increase the allocated resources.
  Transport Directory: Check the transport directory for any inconsistencies or issues. You may need to re-import transport requests if they are causing problems.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the SLS002 error.
  System Restart: In some cases, a system restart may resolve temporary issues causing the failure.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to diagnose the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation for best practices in system configuration and maintenance to prevent future occurrences of this error.
  
  By following these steps, you should be able to diagnose and potentially resolve the SLS002 error in your SAP system.