How To Fix SLIC014 - Technical problems when checking the license, check dev traces

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 014

• Message text: Technical problems when checking the license, check dev traces

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC014 - Technical problems when checking the license, check dev traces ?

  The SAP error message SLIC014 indicates that there are technical problems when checking the license. This error typically arises during the license check process in SAP systems, which can be due to various reasons. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  License Key Issues: The license key may be invalid, expired, or not properly installed.
  System Configuration: There may be issues with the system configuration that prevent the license check from being performed correctly.
  Technical Problems: There could be underlying technical issues, such as problems with the database or application server.
  Missing or Corrupted Files: Essential files required for the license check may be missing or corrupted.
  User Authorization: The user attempting to check the license may not have the necessary authorizations.
  
  Solutions:
  
  
  Check License Key:
  
  Verify that the license key is valid and has not expired. You can check this in the SAP system under the transaction code SLICENSE.
  If the license is expired or invalid, contact SAP support or your SAP account representative to obtain a new license key.
  
  
  
  Review Developer Traces:
  
  Check the developer traces (dev traces) for more detailed error messages. You can find these logs in the transaction code ST22 (Dump Analysis) or SM21 (System Log).
  Look for any specific errors that might indicate what is causing the license check to fail.
  
  
  
  System Configuration:
  
  Ensure that the system is correctly configured. Check the instance profile and parameters related to licensing.
  Make sure that the SAP kernel and other components are up to date.
  
  
  
  Check for Missing Files:
  
  Verify that all necessary files for the license check are present and not corrupted. This may involve checking the installation directory and ensuring that all components are correctly installed.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the license check. You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  
  Restart the System:
  
  Sometimes, simply restarting the SAP system can resolve temporary issues that may be causing the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the details of the error and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLICENSE: To check the current license status.
  ST22: To analyze dumps and errors.
  SM21: To view the system log for any related issues.
  
  
  
  Documentation: Refer to SAP Notes and documentation related to licensing issues. You can search for specific SAP Notes in the SAP Support Portal.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  By following these steps, you should be able to diagnose and resolve the SLIC014 error in your SAP system.