How To Fix SLIC008 - Insufficient information to retrieve license

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 008

• Message text: Insufficient information to retrieve license

What causes this issue?

To search SAPNet for licenses for this system, you must have the
installation number und system number. If you do not have both numbers,
SAPNet cannot find the licenses.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Manually find at least one license in SAPNet where both installation
number and system number are specified and manually install the license
by choosing "Install".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC008 - Insufficient information to retrieve license ?

  The SAP error message SLIC008: Insufficient information to retrieve license typically occurs when the system is unable to retrieve the necessary license information for a specific SAP component or system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing License Key: The license key for the SAP system may not be properly installed or may be missing.
  Incorrect System Configuration: The system may not be configured correctly to access the license information.
  Expired License: The license may have expired, leading to the inability to retrieve it.
  Network Issues: If the license server is located on a different network or if there are connectivity issues, the system may not be able to access the license information.
  User Authorization: The user may not have the necessary authorizations to access the license information.
  
  Solutions:
  
  
  Check License Installation:
  
  Verify that the license key is correctly installed in the SAP system. You can do this