How To Fix SLIC002 - Error from database layer

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 002

• Message text: Error from database layer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC002 - Error from database layer ?

  The SAP error message SLIC002, which indicates "Error from database layer," typically arises when there is an issue with the database connection or the database itself. This error can occur in various scenarios, such as during data retrieval, updates, or when executing specific transactions.
  Causes of SLIC002 Error
  
  Database Connection Issues: The connection between the SAP application server and the database may be disrupted or misconfigured.
  Database Locking: The database might be locked due to long-running transactions or deadlocks.
  Database Configuration: Incorrect database parameters or settings can lead to this error.
  Resource Limitations: Insufficient resources (like memory or disk space) on the database server can cause failures.
  Database Corruption: Corruption in the database tables or indexes can lead to errors when accessing data.
  Network Issues: Problems in the network can affect the communication between the SAP application and the database.
  
  Solutions to SLIC002 Error
  
  
  Check Database Connection:
  
  Verify the database connection settings in the SAP system (e.g., DB parameters in the instance profile).
  Ensure that the database server is up and running.
  
  
  
  Review Database Logs:
  
  Check the database logs for any errors or warnings that might provide more context about the issue.
  Look for any deadlocks or locking issues that might be causing the error.
  
  
  
  Monitor Resource Usage:
  
  Use monitoring tools to check the resource usage on the database server (CPU, memory, disk space).
  Ensure that there are enough resources available for the database to operate efficiently.
  
  
  
  Database Maintenance:
  
  Perform regular maintenance tasks such as updating statistics, rebuilding indexes, and checking for corruption.
  Use database-specific tools to check for and repair any corruption.
  
  
  
  Network Troubleshooting:
  
  Check the network connectivity between the SAP application server and the database server.
  Ensure that there are no firewalls or network policies blocking the connection.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the SAP application server or the database server can resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation for your specific database (e.g., Oracle, SQL Server, HANA) for any known issues or configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the SLIC002 error effectively.