How To Fix SLDAP_ICM017 - Target for referral "&1&2&3&4" not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SLDAP_ICM - ICM LDAP Plugin: Messages

• Message number: 017

• Message text: Target for referral "&1&2&3&4" not maintained

What causes this issue?

The directory service has sent a referral or search result reference,
and the ICM LDAP plug-in is configured to chase this object.
The option that referrals and search result references can be chased
without having a whitelist entry in the own system has not been set.
Therefore, the ICM LDAP plug-in searches the LDAP Server customizing for
an entry of LDAP application "Referral Target (Whitelist)" matching the
provided hostname and port.
No such entry could be found; therefore, referral chasing has been
terminated with this error message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either maintain the referral target in the whitelist or enable trust to
all referrals received from the directory service in the LDAP server
customizing of the server which sent the referral.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLDAP_ICM017 - Target for referral "&1&2&3&4" not maintained ?

  The SAP error message SLDAP_ICM017 indicates that there is an issue with the configuration of the LDAP (Lightweight Directory Access Protocol) settings in the SAP system. Specifically, the message states that the target for referral is not maintained, which means that the system is unable to find the necessary configuration to handle LDAP referrals.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The target for the LDAP referral is not defined in the SAP system. This could be due to an incomplete setup of the LDAP connection.
  Incorrect Parameters: The parameters for the LDAP server or the referral target may be incorrectly specified.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the LDAP server.
  LDAP Server Issues: The LDAP server itself may be misconfigured or down.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check LDAP Configuration:
  
  Go to transaction LDAP in the SAP GUI.
  Verify the settings for the LDAP connection, including the server address, port, and any referral settings.
  Ensure that the target for the referral is correctly maintained.
  
  
  
  Maintain Referral Targets:
  
  If the referral target is not maintained, you need to add it. This can typically be done in the LDAP configuration settings within the SAP system.
  Ensure that the referral target is reachable and correctly configured.
  
  
  
  Test Connection:
  
  Use the LDAP Test Connection feature in the SAP system to check if the connection to the LDAP server is working properly.
  If the test fails, check the network settings and ensure that the LDAP server is up and running.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the LDAP logs for any additional error messages that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for LDAP integration to ensure that all necessary steps have been followed during the configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and testing the connection, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  LDAP Documentation: Familiarize yourself with LDAP concepts and configurations, as understanding how LDAP works can help in diagnosing issues.
  System Administration: Ensure that you have the necessary authorizations to make changes to the LDAP configuration in the SAP system.
  
  By following these steps, you should be able to identify and resolve the cause of the SLDAP_ICM017 error message.