How To Fix SLDAP_ICM014 - Search in directory service "&1" returns search result reference "&2&3&4"

SLDAP_ICM014 - Overview

• Message type: E = Error

• Message class: SLDAP_ICM - ICM LDAP Plugin: Messages

• Message number: 014

• Message text: Search in directory service "&1" returns search result reference "&2&3&4"

What causes this issue?

The directory service has responded a search request with a response
that contains not only result entries, but also search result
references.
The ICM LDAP plug-in is currently configured to raise this situation as
an error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the customizing of LDAP Servers, you can configure the ICM LDAP
plug-in to either chase or ignore search result references.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLDAP_ICM014 - Search in directory service "&1" returns search result reference "&2&3&4" ?

  The SAP error message SLDAP_ICM014 indicates that a search operation in a directory service (like LDAP) has returned a search result reference. This typically means that the LDAP server has returned a reference to another LDAP server or directory service that should be consulted for the requested information.
  
  Cause:
  
  Referral from LDAP Server: The LDAP server you are querying is configured to refer requests to another server. This can happen if the requested data is not available on the original server.
  Misconfiguration: The LDAP server may be misconfigured, leading to unnecessary referrals.
  Network Issues: There may be network issues preventing the SAP system from accessing the referred directory service.
  Access Rights: The user or service account used to connect to the LDAP server may not have the necessary permissions to access the requested data.
  
  
  Solution:
  
  Check LDAP Configuration: Ensure that the LDAP server is correctly configured and that the data you are trying to access is available