How To Fix SLDAP_ICM006 - The ICM LDAP plug-in is not operational

SAP Error Message - Details

• Message type: E = Error

• Message class: SLDAP_ICM - ICM LDAP Plugin: Messages

• Message number: 006

• Message text: The ICM LDAP plug-in is not operational

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLDAP_ICM006 - The ICM LDAP plug-in is not operational ?

  The SAP error message SLDAP_ICM006 indicates that the Internet Communication Manager (ICM) LDAP plug-in is not operational. This error typically arises when there are issues with the configuration or connectivity of the LDAP service that the ICM is trying to use.
  Causes:
  
  Configuration Issues: The LDAP settings in the SAP system may not be correctly configured. This includes incorrect hostnames, ports, or other parameters.
  Network Issues: There may be network connectivity problems between the SAP system and the LDAP server.
  LDAP Server Down: The LDAP server itself may be down or not reachable.
  Authentication Issues: There may be issues with the credentials used to connect to the LDAP server.
  ICM Configuration: The ICM may not be properly configured to use the LDAP plug-in.
  Version Compatibility: There may be compatibility issues between the SAP system and the LDAP server version.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the LDAP configuration in the SAP system. This can be done using transaction SICF to check the ICM settings and transaction LDAP to check LDAP-specific settings.
  Ensure that the hostname, port, and other parameters are correctly set.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the LDAP server on the specified port.
  Check firewall settings to ensure that the necessary ports are open.
  
  
  
  Check LDAP Server Status:
  
  Ensure that the LDAP server is running and accessible. You may need to contact your network or system administrator for this.
  
  
  
  Review Authentication Credentials:
  
  Verify that the credentials (username and password) used for the LDAP connection are correct and have the necessary permissions.
  
  
  
  ICM Configuration:
  
  Ensure that the ICM is properly configured to use the LDAP plug-in. You can check the ICM settings in the SAP profile parameters (e.g., icm/HTTP/enable).
  
  
  
  Check Logs:
  
  Review the ICM logs and the LDAP logs for any additional error messages that may provide more context on the issue.
  
  
  
  Restart ICM:
  
  Sometimes, simply restarting the ICM can resolve transient issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for specific configuration steps and troubleshooting tips related to LDAP integration.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP and ICM for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Version-Specific Documentation: Ensure that you are referring to the correct documentation for your specific version of SAP, as configurations and features may vary.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.