How To Fix SL201 - Problem class not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 201

• Message text: Problem class not maintained

What causes this issue?

Inconsistency in table TSL1D.
For each entry in table TSL1T (system log message texts) there must be
a corresponding entry in table TSL1D (problem class). The entry in
table TSL1D is missing here. This error can only occur if transaction
SE92 is by-passed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify the person responsible for this system log message. It must be
processed again using transaction SE92.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SL201 - Problem class not maintained ?

  The SAP error message SL201, which states "Problem class not maintained," typically occurs in the context of SAP Solution Manager or when dealing with incident management and problem management processes. This error indicates that the system is unable to find a valid problem class for the issue you are trying to create or manage.
  Cause:
  The primary cause of this error is that the problem class has not been defined or maintained in the system. This can happen if:
  
  The configuration for problem classes has not been set up in the SAP Solution Manager.
  The user does not have the necessary authorizations to access or maintain the problem classes.
  The specific problem class you are trying to use has been deleted or is inactive.
  
  Solution:
  To resolve the SL201 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Solution Manager configuration and ensure that the problem classes are defined. You can do this by navigating to the relevant configuration area (usually under "Incident Management" or "Problem Management").
  Ensure that the problem class you are trying to use is active and properly configured.
  
  
  
  Maintain Problem Classes:
  
  If the problem class is missing, you may need to create a new one. This can typically be done in the transaction code SOLMAN_SETUP or through the relevant customizing transaction.
  Ensure that all necessary fields are filled out correctly when creating or maintaining a problem class.
  
  
  
  Check Authorizations:
  
  Verify that your user account has the necessary authorizations to access and maintain problem classes. You may need to contact your SAP security administrator to check your roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or the specific documentation for your version of SAP Solution Manager for detailed instructions on maintaining problem classes.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_SETUP, CRMD_ORDER, or SCRM for managing incidents and problems.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the SL201 error and successfully manage problem classes in your SAP environment.