How To Fix SKWG_ERRS001 - Document was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SKWG_ERRS - Message Class for SKWG Errors

• Message number: 001

• Message text: Document was not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SKWG_ERRS001 - Document was not sent ?

  The SAP error message SKWG_ERRS001, which states "Document was not sent," typically occurs in the context of document processing, such as when trying to send documents via email or other communication methods within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Configuration Issues: The SAP system may not be properly configured for sending documents. This includes settings related to email servers, output types, or communication methods.
  
  
  Missing or Incorrect Email Address: If the recipient's email address is missing or incorrectly formatted, the document cannot be sent.
  
  
  Authorization Issues: The user may not have the necessary authorizations to send documents or access the relevant output types.
  
  
  Technical Errors: There may be underlying technical issues, such as problems with the SMTP server, network issues, or system performance problems.
  
  
  Document Status: The document may not be in a status that allows it to be sent (e.g., it may be incomplete or in a draft state).
  
  
  Output Type Configuration: The output type used for sending the document may not be correctly configured or may not be assigned to the document type.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the output type in transaction code NACE or SPRO.
  Ensure that the email server settings are correctly configured in transaction code SCOT.
  
  
  
  Validate Email Address:
  
  Check the recipient's email address for correctness and ensure it is populated in the relevant fields.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send documents. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Document Status:
  
  Ensure that the document is in a status that allows it to be sent. If it is in a draft state, complete the document first.
  
  
  
  Monitor Technical Issues:
  
  Check the SAP system logs (transaction SLG1) for any related error messages that could provide more context.
  Verify the status of the SMTP server and network connectivity.
  
  
  
  Test Output Type:
  
  Test the output type manually to see if it works as expected. You can do this in the relevant transaction for the document type.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types), SCOT (for SMTP configuration), and SLG1 (for logs).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with, as the error may be context-specific.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.