How To Fix SKTZ243 - Windows user and translation system user do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: SKTZ - Übersetzung: Arbeitsvorrat

• Message number: 243

• Message text: Windows user and translation system user do not match

What causes this issue?

The Windows user and translation system user do not match.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Always log on with your Windows user.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKTZ243 - Windows user and translation system user do not match ?

  The SAP error message SKTZ243 indicates that there is a mismatch between the Windows user and the translation system user. This typically occurs in scenarios where SAP is integrated with Windows authentication or when using the SAP GUI for Windows.
  Cause:
  
  User Mismatch: The Windows user logged into the SAP GUI does not match the user defined in the SAP system for translation purposes.
  Authorization Issues: The user may not have the necessary authorizations to perform the translation tasks.
  Configuration Issues: There may be a misconfiguration in the SAP system regarding user mapping or the translation system settings.
  
  Solution:
  
  
  Check User Mapping:
  
  Ensure that the Windows user is correctly mapped to the corresponding SAP user in the system.
  You can check this in the SAP system by navigating to transaction SU01 and verifying the user details.
  
  
  
  Verify User Authorizations:
  
  Make sure that the user has the necessary authorizations to perform translation tasks. This can be checked in transaction SU53 after attempting the action that caused the error.
  If the user lacks the required roles or authorizations, you may need to assign the appropriate roles.
  
  
  
  Check Translation System Settings:
  
  Ensure that the translation system is correctly configured. This includes checking the settings in transaction SMLT (for language transport) and ensuring that the translation system is set up properly.
  
  
  
  Log Off and Log Back In:
  
  Sometimes, simply logging off from the SAP GUI and logging back in can resolve session-related issues.
  
  
  
  Contact System Administrator:
  
  If the issue persists, it may be necessary to contact your SAP system administrator or BASIS team to investigate further. They can check the system logs and configurations for any underlying issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation on user management and translation systems for best practices and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SKTZ243 error and ensure that the Windows user and translation system user are correctly aligned.