How To Fix SKTZ207 - Worklist already opened by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SKTZ - Übersetzung: Arbeitsvorrat

• Message number: 207

• Message text: Worklist already opened by &1

What causes this issue?

You have already opened a worklist in another session, or a worklist
lock has not been reset because of a system error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Process the open worklist. If no other worklist is open, check in
transaction SM12 whether a worklist lock exists, and delete it if
necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKTZ207 - Worklist already opened by &1 ?

  The SAP error message SKTZ207 "Worklist already opened by &1" typically occurs when a user attempts to access a worklist that is already being processed or viewed by another user. This is a common issue in systems where multiple users may be accessing the same worklist or transaction simultaneously.
  Cause:
  
  Concurrent Access: The primary cause of this error is that the worklist is already opened by another user (indicated by &1 in the error message). This prevents multiple users from making changes or viewing the same worklist at the same time to avoid data inconsistencies.
  Session Management: The system may have session management rules that restrict access to certain transactions or worklists to a single user at a time.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work with the worklist and then try to access it again.
  Check User Sessions: If you have access to system administration tools, you can check which user has the worklist open and coordinate with them to close it if necessary.
  Log Off and Log Back In: Sometimes, logging off and then logging back into the system can help clear any session-related issues.
  Use a Different Worklist: If possible, try to access a different worklist or transaction that does not have the same restrictions.
  Contact Support: If the issue persists and you believe it should not be happening, contact your SAP support team or system administrator for further assistance. They may need to investigate the session locks or configurations in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review user documentation or training materials related to the specific worklist or transaction you are trying to access. There may be specific guidelines on how to handle concurrent access.
  System Configuration: If you are an administrator, review the system configuration settings related to session management and worklist access to ensure they are set appropriately for your organization's needs.
  
  By following these steps, you should be able to resolve the SKTZ207 error and access the worklist as needed.