How To Fix SKTB015 - Unknown error occurred while accessing data

SAP Error Message - Details

• Message type: E = Error

• Message class: SKTB - Translation: Include External Texts

• Message number: 015

• Message text: Unknown error occurred while accessing data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKTB015 - Unknown error occurred while accessing data ?

  The SAP error message SKTB015, which states "Unknown error occurred while accessing data," can be somewhat vague, as it does not provide specific details about the underlying issue. However, there are several common causes and potential solutions that you can explore to resolve this error.
  Possible Causes:
  
  Data Access Issues: The error may occur due to problems accessing the underlying data, such as database connectivity issues or data corruption.
  Authorization Problems: The user may not have the necessary authorizations to access the data or execute the transaction.
  System Configuration: Incorrect configuration settings in the SAP system can lead to data access errors.
  Temporary System Glitches: Sometimes, temporary issues in the SAP system or network can cause this error.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or inconsistencies in the transport.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. You can use transaction code SU53 to analyze authorization issues.
  Review System Logs: Check the system logs (transaction code SLG1) for any related error messages that might provide more context about the issue.
  Database Connectivity: Verify that the database is up and running and that there are no connectivity issues. You can check the database status and logs for any errors.
  Transaction Code: If the error occurs in a specific transaction, try to execute the transaction in a different way or with different parameters to see if the issue persists.
  Clear Cache: Sometimes, clearing the SAP buffer/cache can resolve temporary glitches. You can do this using transaction code /n/SM12 to delete lock entries or /n/SM21 to check the system log.
  Check for Notes: Look for SAP Notes related to the error message SKTB015 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Consult with Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, especially if it relates to system configuration or database issues.
  
  Related Information:
  
  SAP Support Portal: You can search for the error message in the SAP Support Portal for any known issues or patches.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the relevant SAP documentation for the specific module or transaction where the error occurs, as it may provide insights into common issues and resolutions.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.